Complete a Water Bureau Survey: May’s Boil Water Altert

Dear Water Customer,

In late May of this year the Portland Water Bureau sent a drinking water advisory (boil water notice) to customers telling them to boil their drinking water because of potential contamination.

While the Water Bureau is always working to keep our drinking water safe, we would also like to improve how we communicate important information to you in an emergency situation.

We want to hear from you about your experience during the drinking water advisory in May.

Please go to the link below and complete a short survey. The survey will ask you how you received information and advice on what to do during the incident.

We will use this information to improve the way we communicate with you and other community members in the future.

Please click on the link to complete the online survey.

For more information or if you have questions, please contact:
Portland Water Bureau Water Line
503 823-7525

Thank you for your time and information,

Portland Water Bureau

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PUBLIC ALERT: Scam Affecting Utility Customers

News Release from Portland Police Bureau: FlashAlert: August 13th, 2014 9:00 AM

The Portland Police Bureau and Portland General Electric want community members to be aware of an ongoing nation-wide telephone scam targeting utility customers.

Members of the community are being targeted by a telephone scam in which customers are being contacted by someone claiming to be with their utility, or a collection agency working on behalf of the utility.

These scammers are telling customers that they are past due on their account and need to pay immediately or their service will be disconnected. Customers are directed to purchase a Green Dot, MoneyPak or Vanilla Reload prepaid credit card and call the scammer back with the credit card number. As soon as the scammer obtains the serial number off of the pre-paid card, they are able to transfer funds into their own account.

Several customers have become victims of the scam and have lost hundreds and thousands of dollars.

These callers have no known access to any confidential utility customer information. They will often target non-native English speakers in the community, including businesses.

PGE will never ask you to buy a pre-paid credit card to pay your bill.

PGE employees do not accept payment over the phone.

If you question the authenticity of a call asking for payment, hang up and contact your local utility directly; PGE customers can call customer service at 503 228-6322 or 800-542-8818.

Tips to help avoid becoming a victim to this scam include:

  • Never give personal or financial information to an unsolicited caller or email.
  • Be suspicious of callers who demand immediate payment for any reason.
  • Utility companies and government agencies will never contact you for payment by GreenDot, MoneyPak or Vanilla Reload.
  • Remember that anyone who has the number on a prepaid card has access to the funds on your card.
  • Never wire money, provide debit or credit card numbers to a stranger.

MoneyPak/Green Dot and Vanilla Reload have online tools to allow purchasers to request a refund if the scammer has not yet cashed the card. For more information, please visit MoneyPak/Green Dot or Vanilla Reload.

If you are a resident of Portland and fall victim to these scammers with financial loss, you are encouraged to file a report by calling the Portland Police Bureau’s Non-Emergency line at 503 823-3333.

Resources are available for consumers to avoid becoming victims of scams and fraud at the Oregon Department of Justice.

About Portland General Electric Company: Portland General Electric, headquartered in Portland, Ore., is a fully integrated electric utility that serves approximately 838,000 residential, commercial and industrial customers in Oregon.

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Emergency Preparedness Classes

In September, National Preparedness Month, the Portland Bureau of Emergency Management and Oregon Emergency Management, with generous support from Metro, are offering free courses designed to help you identify and reduce potential earthquake hazards in your home. Classes run from 8 a.m. to 3 p.m. at the Oregon Convention Center. Click the links below to register.

Wednesday, Sept. 17 – Don’t get smooshed

Bookshelves, copiers, TVs and refrigerators tethered to the wall? No? These are the kinds of non-structural hazards that can cause great harm to you, your employees or family and account for a majority of damage in several recent U.S. earthquakes. In this two-part class, learn to identify and reduce these hazards, then learn how to train others in your office, neighborhood, church or favorite non-profit to do the same. Click here to register.

Thursday, Sept. 18 – How it shakes out at home

Own or manage a single-family wood-frame house or duplex? This course will introduce you to the common effects of a large earthquake on your home. You will learn ways to reduce damage caused by earthquakes and increase the chances your home will be safe to inhabit after “The Big One” hits. This class is open to anyone, professional or otherwise, who would like to learn how to prepare their home and property against earthquake damage. Click here to register.

Questions? Email or call 503 823-4375.

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Public Input: City of Portland 3-1-1 System

The City of Portland is currently going through an assessment to determine the feasibility of implementing a more centralized Customer Relationship Management system and 311 Call Center. This assessment involves taking a look at how the City currently interacts with customers and how it delivers services, including intake and processing of service requests as well as the handling of information requests. To this end they want to collect information about how community members currently use City services, how they feel about their current experiences and their opinions on the potential of a 311 system for the City of Portland. To gather this type of information they are asking for community volunteers to participate in a 2 hour focus group session with our 311 Assessment Project team. Four focus group sessions are planned later this month.

  • Session 1 – August 27th at the Portland Building downtown, 1120 SW 5th Ave, 2:30 – 4:30 p.m.
  • Session 2 – August 27th at the Portland Building downtown, 1120 SW 5th Ave, 6:30 – 8:30 p.m.
  • Session 3 – August 28th at the North Police Precinct, 449 NE Emerson Street, 1:00 – 3:00 p.m.
  • Session 4 – August 28th at the East Precinct Building, 737 SE 106th Ave, 6:30 – 8:30 p.m.

Those interested in volunteering to participate in any of these focus groups should please contact 311 Project Manager Laura Wolfe at 503 823-4762,  by Monday, August 18th with their preferred session.

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2014 Regional Livability Summit Pathways to Prosperity: Advancing Economic Justice

About the Regional Livability Summit

The Regional Livability Summit is an annual gathering of local leaders and community members, including leaders from community based organizations, students, government, and elected officials. The theme this year is Pathways to Prosperity: Advancing Economic Justice.

Summit Details

Registration for the 2014 Regional Livability Summit opens August 15th. More information will be available on the Coalition for Livable Future (CLF) website.

Volunteer Opportunities

You can help CLF make the Regional Livability Summit a success! There are plenty of positions available. By volunteering, you will receive free registration to the event as well as complimentary meals. Click here to sign-up to be one of our 2014 Regional Livability Summit volunteers.

2014 Keynote Speaker: Dr. Antwi Akom

Antwi Akom, Ph.D., an Associate Professor of Environmental Sociology, Public Health, and STEM Education at San Francisco State, is co-founder and Executive Director of the Institute for Sustainable Economic, Educational, and Environmental Design (I-SEEED). A social change activist within low-income and communities of color for over 20 years, he is world renowned as an educational, environmental and economic justice leader.

Dr. Akom’s research focuses on the links between race, environmental health, and educational equity in cities and schools; the role of the green economy in facilitating pathways out of poverty for vulnerable populations; and the role of local knowledge in the production of environmental health and educational equity.

Professor Akom is a 2010 recipient of a RIMI Investigator Award in Health Disparities Research from the National Center on Minority and Health Disparities.

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NW Health Foundation Community Grant Opportunity

A safe, healthy childhood can set the stage for lifelong health.  But no child raises herself. Family, friends and the community at large play a critical role in setting a child up for success.  It’s all hands on deck. That’s why the best strategies for improving health involve and are led by the community.

Working together, communities can forge connections, build leaders and collaborate to improve health for all children. In turn, those healthy children grow to contribute to our community’s overall health.

Healthy Beginnings+Healthy Communities supports community-led efforts that impact health in the early years of life, and aligns with Northwest Health Foundation’s belief that we are most effective as a foundation when supporting the conditions for community organizations and members to develop common goals, and produce strategies and results that improve the lives of everyone.

For more information, visit the Northwest Health Foundation website, sign up for their e-news to receive updates, join an Outreach Session to learn more about our Community-Based Partnerships. You can also contact Community Engagement Officers Michael Reyes Andrillon or Jen Matheson.

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Recruiting: Parking Analysis & Tool Kit Stakeholder Advisory Committee

The Portland Bureau of Transportation (PBOT) is seeking interested individuals to serve on the Stakeholder Advisory Committee for the Parking Analysis & Tool Kit for Neighborhood Centers and Corridors Project. Applications are available at the project website.

About the project

In this case, “tool kit” describes the suite of policies and programs available to manage on-street parking. We are reviewing and updating our parking management tools in light of more dense development along mixed use corridors and in neighborhood centers that are experiencing redevelopment. PBOT will take a close look at parking demand in 5 case study areas that best represent the type and intensity of development we are seeing and can expect in the future, and recommend new policy and code language related to parking demand management.

What is the role of the Stakeholder Advisory Committee?

The 20-member committee will serve an advisory role to PBOT staff throughout the project, from case study selection to development of recommendations that will be presented to City Council for adoption. The committee is expected to meet 6-8 times through June 2015. The first meeting will be held in mid-September.

Who should apply?

PBOT is interested in having diverse perspectives on the committee, particularly from individuals and organizations interested in parking and transportation issues that affect residents, businesses and visitors in mixed use centers and corridors. To that end, neighborhood associations, business associations, homeowners, renters, religious congregations, property developers, residential property managers, low income housing residents or advocates, environmental representatives, and neighborhood-scale commercial or retail business interests are encouraged to apply.

Applications must be received no later than Monday, August 18. For more information about the project, contact Grant Morehead, PBOT project manager, at 503 823-9707.

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Parking Zone K

Do you work or reside in Parking Zone K (W. Burnside to Northrup; NW16th to the east side of NW 18th)?
If so, please add your name to the Parking Zone K Email List at http://parkingzonek.com/.
Parking Zone K is a resident initiated area parking permit program. The program is administered by the City of Portland, but the Zone is ‘managed’ by a Parking Zone K Committee. Any changes to the parking restrictions (or the possible addition of parking meters) within the Zone are initiated by the Committee. You can learn more about the Zone, the Zone Committee, and sign up for our email list at:
ParkingZoneK.com
The email list is used to survey stakeholders and provide information on upcoming changes. Please sign up today at parkingzonek.com. Thank You.
—Parking Zone K Committee

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Hug a Tree at Hoyt!

Last year nearly 1,000 Portlanders like you gathered at Hoyt Arboretum to have some fun in the sun. And set a Guinness World Record.

This year, we’re doing it again. Bigger. Better. Huggier.

WHO? You and Your Friends

WHEN? July 12, 2014 from 2:00 PM to 4:00 PM

WHAT?  Setting a Guinness World Record for the most people simultaneously hugging trees in one place!

And… Picnicking. Listening to live music. Playing games. Learning about the environment, sustainability, trees and more!

Why? Because Portland needs to show the world that we are the most tree hugging place around! Challengers have already attempted to break our tree hugging record, and there will undoubtedly be more. We need to put this record out of reach of the rest of the world!

How? Pre-registration is encouraged. Please sign up here.

Where? Hoyt Arboretum in Washington Park, near the intersection of Kingston and Knights Blvd

Tree Hug brought to you by Hoyt Arboretum FriendsTreecologyPortland Parks & Recreation, and Friends of Trees!

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Portland Taiko’s – Making Waves 2014

Portland Taiko’s 20th Anniversary Extravaganza – Making Waves 2014 with guest artists: Kalabharathi Dance Company and Mitsuki Dazai Saturday, August 9th, 6:00 pm – 8:00 pm Washington Park Rose Garden Amphitheater, 400 SW Kingston Ave. This is a free event!

Thunderous drums of unity and dance commemorate our 20th year of artistry and  innovation. Portland Taiko’s Making Waves 2014 will be a special performance encapsulating two decades of artistic work celebrating community, collaboration, innovation, and education.

Pack a picnic dinner, bring a blanket, and spend time with family and friends in the Washington Park Rose Garden Amphitheater for the Portland Taiko’s 20th Anniversary Taiko Extravaganza! For additional information, email Portland Taiko.

 

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